Q.What is a form factor?
A form factor refers to the physical size and shape of the hardware component of a system.
SSD form factors include the 2.5” Standard, M.2 (NGFF), and mSATA.
The most commonly used form factors are the 2.5” Standard, which has the same dimensions as the 2.5” HDD, and the M.2, which has been scaled down to fit ultrabooks.
Q.How do I install a SSD in my system?
To assist you with SSD installation, SK hynix offers a tutorial video.
Installing a SSD involves two steps: data migration which transfers data from the original drive to the SSD and the actual installation which installs the SSD in a laptop computer.
If you are planning on installing a new OS, install the SSD directly into your laptop without transferring data.
You can then install an OS using a Windows DVD or a USB.
For more details, please watch our tutorial video at https://www.youtube.com/watch?v=zlT-kljmcCk
Q.How do I move data from my HDD to the newly installed SSD?
For your convenience, SK hynix offers Migration Software that can help you copy data from your HDD to your SK hynix SSD.
The software is designed to help you copy your valuable data, and using it will not affect the original data.
As the software is meant for general use, the setting including the partition size is automatically set to default.
Q.Why do I need to update my SSD firmware?
Thank you for contacting SK hynix SSD.
By using the latest version of firmware, you can enjoy important SSD software support such as debugging and performance improvement.
Q.My computer doesn’t recognize the SSD.
1. Insert the SSD directly on the motherboard, instead of connecting it externally or using a USB hub.
2. If you have mounted the SSD on the motherboard, check the SATA and power cables.
3. Try connecting other devices and ports to check if the SSD is recognized.
4. Update BIOS and drivers to the latest versions.
5. Create and format a new partition.
6. If the SSD is still not recognized after these actions, request a product return.