FAQ
Q.
My computer doesn’t recognize the SSD.A.
1. Insert the SSD directly on the motherboard, instead of connecting it externally or using a USB hub.
2. If you have mounted the SSD on the motherboard, check the SATA and power cables.
3. Try connecting other devices and ports to check if the SSD is recognized.
4. Update BIOS and drivers to the latest versions.
5. Create and format a new partition.
6. If the SSD is still not recognized after these actions, request a product return.
Q.
The SSD cannot be booted up after data migration.A.
Mount the migration-complete SSD directly onto the motherboard’s SSD port.
Delete existing drivers and adjust BIOS settings to ensure the migrated SSD is recognized as a boot driver.
Q.
The migration tools do not recognize the SK hynix drive.A.
Since SK hynix data migration tools are exclusively for SK hynix SSDs, using enclosures or USB-to-SATA bridge stops SK hynix SSDs from being recognized.
As such, it is recommended you directly connect the SK hynix driver to the system.
Q.
How do I install a SSD in my system?A.
To assist you with SSD installation, SK hynix offers a tutorial video.
Installing a SSD involves two steps: data migration which transfers data from the original drive to the SSD and the actual installation which installs the SSD in a laptop computer.
If you are planning on installing a new OS, install the SSD directly into your laptop without transferring data.
You can then install an OS using a Windows DVD or a USB.
For more details, please watch our tutorial video at https://www.youtube.com/watch?v=zlT-kljmcCk
Q.
What is a TRIM command?A.
TRIM is a command that boosts the performance of SSDs.
In a SSD, an erase command does not delete the actual data written to a block.
So the TRIM command is used to delete the data contents of the block.
This allows immediate writing of new data to the same block on the SSD, keeping the highest level of performance of the SSD.
Q.
What is an ECC?A.
ECC stands for Error Correction Code and is a technology that detects and corrects errors that are caused by issues such as noise and device fault in the data reading and writing processes of a NAND Flash Memory. (The NAND Flash Memory is the component of a SSD that handles data input and output.)
Q.
What is S.M.A.R.T.?A.
S.M.A.R.T stands for Self-Monitoring, Analysis, and Reporting Technology and is an internal monitoring system for HDDs and SSDs.
With S.M.A.R.T., various problems and errors in a SSD can be identified and prevented.
Q.
What is RAID?A.
RAID stands for Redundant Array of Independent Disks and is a technology that uses two or more disks (such as a SSD and a HDD) for data storage to enhance performance and security.
Q.
What is DEVSLP?A.
DEVSLP is a power mode that reduces unnecessary power consumption by lowering the stand-by power when the system is not in use.
With better power efficiency than a regular stand-by mode, a SSD with a DEVSLP mode can lengthen the battery life of your laptop.
Q.
What is over-provisioning?A.
Over-provisioning (OP) refers to allocating some data space of a SSD for endurance and performance-enhancing purposes.
While OP takes up some storage space, it improves the endurance and performance of a SSD.